Straight to camp
Frequently Asked Questions
What payment methods are available?
Online payment, bank transfer, Payment at bank and cash payment at bus.com.ng outlets
Can I book on the platform and pay at the park?
To enjoy our special travel packages payments should only be made on bus.com.ng or at approved outlets
Can I book ahead of my travel date?
Yes, you can book ahead of your travel date to gain our special offers
Can I change my booking time or destination after I have paid for an initial schedule?
Yes you can, you can call the customer line or visit any bus.com.ng outlets closer to your location.
How do I get accepted at the operator park, once I purchase my ticket through bus.com.ng?
All tickets issued from bus.com.ng has a unique booking codes and is recognized by all our partnered operators.
Do I get a refund if I cancel my trip before the departure date?
No, cancellation has to be done 24 hours before travel date. Visit any of our outlets or call customer line if you wish to have an open ticket valid for 6 months.
Do I get a refund if I miss my trip?
No, ticket can be reused, however an admin fee might apply. Visit any of our outlets or call our customer line.
Do I gain any benefits for using bus.com.ng platform?
Yes, we offer insurance coverage and rewards (travel points) for every time you book and pay for your tickets.
How do I redeem my reward?
You can redeem your points towards your next trip or redeem your points towards paying other forms of bills.
How much points do I need to earn before I can redeem them?