Frequently Asked Questions

Online payment, bank transfer, Payment at bank and cash payment at outlets
To enjoy our special travel packages payments should only be made on or at approved outlets
Yes, you can book ahead of your travel date to gain our special offers
Yes you can, you can call the customer line or visit any outlets closer to your location.
All tickets issued from has a unique booking codes and is recognized by all our partnered operators.
No, cancellation has to be done 24 hours before travel date. Visit any of our outlets or call customer line if you wish to have an open ticket valid for 6 months.
No, ticket can be reused, however an admin fee might apply. Visit any of our outlets or call our customer line.
Yes, we offer insurance coverage and rewards (travel points) for every time you book and pay for your tickets.
You can redeem your points towards your next trip or redeem your points towards paying other forms of bills.